Privacy Policy

1. Overview

Ordin is a demonstration application created by:

• Sylvanity - Digital innovation consultancy specializing in AI-powered solutions for logistics (sylvanity.eu)

This Privacy Policy explains how data is handled in this demonstration environment.

2. Nature of This Application

As a demonstration application:

• Data security is not guaranteed
• Data may be viewed by system administrators
• Data may be deleted without notice
• Privacy protections are minimal

3. What Data We Collect

When you use this demonstration, we may collect:

Account Information

• Email address (for authentication)
• Demo account credentials

Demo Order Data

• Test order information you enter
• Fictional addresses and contact details
• Sample documents you upload
• Chat conversation history

Technical Data

• IP address
• Browser type and version
• Usage patterns and interactions

4. How We Use Your Data

Data in this demonstration is used to:

• Provide the demonstration functionality
• Show AI-powered features in action
• Test and improve the system
• Train AI models (using anonymized data only)
• Demonstrate logistics workflow concepts

5. Data Security

While we implement basic security measures:

• Data is stored in Supabase (cloud database)
• Connections use HTTPS encryption
• Authentication is required for access

However, this is NOT sufficient for real business data. Again: use test data only!

6. Third-Party Services

This application uses the following third-party services:

• Supabase - Database and authentication
• Azure OpenAI - AI processing and natural language understanding
• Netlify - Application hosting

Data you enter may be processed by these services. Each has their own privacy policies.

7. AI Processing

This application uses Azure OpenAI for:

• Natural language processing of chat messages
• Document text extraction from PDFs
• Order data extraction and validation

Important: Data sent to AI services may be used for model improvement. This is another reason why you should NOT enter real data.

8. Data Retention

Demonstration data may be:

• Retained for an indefinite period
• Deleted at any time without notice
• Reset periodically to maintain demo quality
• Accessed by administrators for system maintenance

9. Your Rights

As a demonstration user, you have limited rights:

• You can view data you've entered
• You can delete your demo account
• You can request data deletion (though no guarantees can be made)

Best practice: Simply don't enter real data in the first place!

10. Children's Privacy

This application is not intended for use by children under 16. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

12. Contact Information

For questions about this Privacy Policy or data handling, contact: